Privacy Policy

Effective Date: August 15, 2024

At Tripeasy Kuala Lumpur, accessible from tripeasy.com.my, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and services.

Information We Collect

We may collect the following types of information:

Personal Information:

Name
Email Address
Phone Number
Payment Information

Non-Personal Information:

Browser Type
Device Information
IP Address
Pages Visited on Our Site
Time and Date of Access

How We Use Your Information

We use the information collected for various purposes, including:

To provide and maintain our services
To inform you about changes to our services
To allow you to participate in interactive features of our services
To provide customer support
To gather analysis or valuable information so we can improve our services
To monitor the usage of our services
To detect, prevent, and address technical issues
To communicate with you regarding promotions and offers (if you have opted in)

Disclosure of Your Information

Your personal information will not be shared with any third parties except in the following situations:

With your consent
To comply with a legal obligation
To protect and defend the rights or property of Tripeasy Malaysia
To prevent or investigate possible wrongdoing in connection with the services
To protect the personal safety of users of the service or the public

Data Security

We take steps to protect your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights

You have the right to:

Access and update your personal information
Request the deletion of your personal information
Withdraw consent for the processing of your personal information

To exercise these rights, please contact us at support@tripeasy.com.my.

Corporate Information

Although all efforts have been carried out to ensure that the information provided is accurate and up to date, Tripeasy will not be liable for any losses arising from any inaccurate or omitted information.

Name: Tripeasy Sdn. Bhd.
Registration No.: 202401028106 (1573954-V)
Business Address: B-18-01 The Plaza TTDI, Jalan Wan Kadir 3, Taman Tun Dr. Ismail, 60000 Kuala Lumpur
Nature of Business: Travel agency activities; other reservation service and related activities; tour operator activities.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top of this policy.